Visitor and Innovation Center Joki is closed 1.7. - 4.8.2024.

1. General

This website is maintained by Turku Technology Properties Ltd.

Privacy is important to us and in order to protect your privacy, we adhere to the principles set out in this Privacy Policy. We always process your personal information in a confidential manner, and we commit to transparent and open operations. We encourage you to review this Privacy Policy, where we explain how and what personal information we collect and what we do with it.

We comply with the general information protection regulations of the European Union (2016/679) and other applicable and valid legislation and official guidelines related to the processing and protection of personal information.

2. Who collects your personal information?

Turku Technology Properties Ltd

Tykistökatu 6, 20520 Turku

tel. +358 10 315 3015


3. How do we collect your personal information?

We mainly collect personal information you provide yourself (for example, when you use our services or communicate with us by email). We may also collect personal information regarding your use of our website or process personal information that you provide in a contact form. If you do not provide the personal information we requested, we may not be able to provide you with the service or take the action you requested. In the aforementioned situations, the processing of your personal information is based on your consent or another legal basis for information processing in accordance with the personal information law.

We may need to collect your personal information from a third party in some cases. For example, we may collect your personal information from your employer if your employer is our customer.

The collection of information from a third party is done, for example, if it is needed to fulfil our legitimate interests or those of a third party, such as your employer.

In some cases, the processing of your personal information may be necessary to comply with our legal obligations.

4. What personal information do we process?

Generally, we only collect personal information that is voluntarily provided by users who visit our website, and which is necessary for the purposes for which the information is collected. Some information is necessary to enable the use our website and its features (this includes cookies, the use of which is a prerequisite to enable us to provide the services you have requested).

The personal information we collect is:
—   IP address
—   Information about website use: time of visit, pages used, browser type, from which web address the user came to the website, from which server the user came to the website, and from which domain the user came to the website.

We may request different contact information from you if you want to receive our news or marketing materials or are interested in our services. In this case, the personal information we collect may include your name, address, email address, telephone number, the company you represent and the contact reason/message. In connection with an offer request, we may also request information about the facilities, services and other information related to your desired event.

If you use the Joki Visitor Center’s reservation system we may, in addition to the above information, request the following information: logged-in users’ memberships of the Joki Visitor Center (status, number of bookings, bookings made, start and end date of membership), logged-in users’ facility booking information (facility-dependent but primarily: the user’s information, the event name, the time of the event, additional options (services), furniture, number of guests, optional specification message) and logged-in users’ booking history of the facilities. 

You may choose to log in to our website with the help of a third-party login service, which verifies your identity and provides your social media login information (e.g., LinkedIn, Google, or Twitter) to us. In this case, we collect the information and content needed to register or log you in, and for which you have given the social media service provider the permission to share.

We do not collect information about specific personal information groups on our website. In addition, if you are our customer or use the services of the properties we manage, we collect the necessary personal information in our personal registers to manage the customer relationship and for the use and supervision of the property. Please contact us if you require more information.

5. For what purposes do we collect your personal information?

We only process your personal information for the purposes set out in this Privacy Policy unless you have given express consent for other processing purposes.

Turku Technology Properties Ltd collects and processes personal information for various purposes, such as:
—   To provide our services
—   To respond to your contact request or other inquiry and to receive your feedback
—   To enable us to stay in touch with our customers and partners and to keep them up to date with our services, current affairs, and events
—   For recruitment purposes
—   To fulfil statutory obligations
—   To improve the usability and functionality of our website
—   To collect and analyse our website visitor information
—   To profile users of our website that have given their consent
—   To focus direct marketing on individuals based on their visit to our website
—   For other business purposes, such as access control and parking control

6. Marketing automation

We use a marketing automation tool that is connected to our CRM information database. The information required for marketing automation is supplemented with user-specific information related to the use of our website (profiling). We collect such information only with the consent of the user. We use profiling to develop relationships with both our existing and potential customers.

You have the right to object to the processing of your personal information for profiling and marketing purposes at any time. You can withdraw your consent by contacting us by email at

7. Automatic collection of personal information

We and our service providers automatically collect certain types of information about your visits to our website and the use of our services using cookies and other technologies described in this Privacy Policy. The gathering of this information helps us provide you with the best user experience and to measure the effectiveness of our website and marketing activities.

7.1 Cookies and website analytics

Cookies are small files that are stored on a user’s device. They help to identify the browsers that use the services and improve the user experience. Cookies do not harm users’ computers or files. Our website uses cookies. Cookies are used to collect and analyse site visitor statistics. The visitor information is anonymous and is not sent to third parties.

The website uses functional cookies that may remember the choices you make on our website and are intended to improve your user experience on our website. Cookies are stored in the browser’s cache according to the user’s preferences. We use third-party cookies and analytical tools to help us analyse the use of our website. This allows us to improve the content of our website to better meet your needs. One such tool, for example, is Google Analytics. Google Analytics places a tracking cookie on the user’s device. The cookie can be used to track whether a visitor to the website is a returning user.

The user’s browser indicates whether the tracking cookie is already in use. If it is not found, a new cookie is placed in the browser. We never pass on user information gathered from tracking cookies to a third party.

You can set preferences for the use of cookies in your browser settings, for example, from Tools in Internet Explorer, select Internet Options – Security.

7.2 Sharing on social media

We use third-party social media widgets or buttons that allow you to share our website content on social media. Using these widgets and buttons may place a cookie on your device so that you can use third-party services better. We recommend that you read the privacy policies of each service provider before using their services. We are not responsible for the privacy practices or terms of such third-party service providers.

8. Personal information and third parties, transfers outside the EU

We do not transfer your personal information to third parties (except for transfers to the subcontractors mentioned below) unless the transfer is permitted and required by law.

We process your personal information ourselves and use subcontractors to whom your personal information may be transferred, subject to our obligations related to the processing of personal information.

Personal information may be transferred outside the EU or the EEA or processed outside the EU or the EEA if the servers of the service provider we use are located outside the EU or the EEA. In such cases, we ensure that information protection is properly implemented.

When we transfer personal information, we comply with the model contractual clauses adopted by the European Commission regarding the transfer of personal information to third countries or take other appropriate safeguards or ensure that an adequate level of information protection is guaranteed in the third country.

We do not sell or otherwise provide your personal information to third parties for use in their marketing.

9. Security and storage period

We have appropriate technical and organisational measures and practices in place to protect your personal information from loss, misuse, modification, or destruction. These measures and policies include, for example, firewalls, encryption, and user-specific access to systems.

We store your personal information in digital and, in part, paper form. Personal information is stored in a locked vault, which can only be accessed by designated persons. Databases and systems that contain personal information are safeguarded with usernames and passwords, and access rights are restricted based on the employee’s work tasks.

We have restricted access and authorisation to information systems and other storage media only to persons that are necessary for the lawful processing of information. Our employees and other persons who process personal information have committed to adhere to professional secrecy and to keep the information they receive in connection with the processing of personal information confidential.

We only store your personal information for as long as and to the extent necessary in relation to the original or compatible purposes for which the personal information was collected, or until we are asked to delete the information (if the request comes earlier). We take all reasonable steps to ensure that inaccurate and outdated personal information is deleted or corrected without undue delay.

10. Your rights

As a registered party, you have the rights described below:

—   The right to receive confirmation from us that your personal information is being processed or not being processed and, if such personal information is being processed, the right access the personal information
—   The right to withdraw your consent at any time without prejudice to the lawfulness of the processing that is carried out based on your consent prior to its withdrawal
—   The right to demand that we correct, without undue delay, inaccurate and incorrect personal information about you and the right to have incomplete personal information supplemented
—   The right to demand that we delete your personal information without undue delay if the conditions of the applicable information protection law are met
—   The right to demand that we limit processing if the conditions of the applicable information protection law are met
—   The right to object to the processing of your personal information
—   The right to receive the personal information about you that you have provided us with in a structured, commonly used, and machine-readable form, and the right to transfer such information to another register controller without us preventing you if the conditions of the applicable information protection law are met
—   The right to complain to the supervisory authority if you consider that the processing of personal information concerning you violates the general EU information protection regulations.

Requests to exercise your rights must be addressed to the contact person listed at the beginning of this Privacy Policy. If you would like to unsubscribe from our mailing list, you can use our cancellation link included in each email.

11. Links to other sites

Our website may contain links to other websites. We recommend that you read the privacy policy for each website separately before entering your personal information. We try to link to pages that comply with our privacy obligations as well we do, but we are not responsible for the content, security, or privacy practices of other websites.

12. Changes to Privacy Policy

We review this Privacy Policy on a regular basis and may change it by updating the information in it as we see fit. If we update our Privacy Policy, we will record the update date. The updated Privacy Policy will take effect for you and your personal information from that date. We encourage you to review this Privacy Policy regularly for any updates. This Privacy Policy was last updated on May 23, 2018.

13. Contact us

If you have any questions or comments about the processing or protection of your personal information, please contact our Privacy Officer.

Maaria Salmenpohja